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CREDIT CONGRESS

DELEGATES SCHEDULE

Credit Congress Schedule of Events

All meetings, events and the Expo are taking place in the America’s Center Convention Complex unless otherwise noted. Please remember that you must wear your name badge to all conference activities.

Any session or event with this symbol (*) requires pre-registration and/or an additional fee.

Saturday, June 6

  • 8:00am – 8:45am:
    NACM Board of Directors Breakfast
    Room 266
  • 8:00am – 5:00pm:
    Congress Central
    Room 106/103
  • 8:45am – 4:00pm:

    NACM Board of Directors Meeting

    Room 267
  • Noon – 1:00pm:
    NACM Board of Directors Luncheon
    Room 266

Sunday, June 7

  • 7:30am – 4:00pm:
    Congress Central
    Room 106/103
  • 7:30am – 12:45pm:

    38003. CCE Exam Review*

    Room 266
  • 8:00am – 11:00am:

    38004. CBF Exam Review*
    Room 265


    38005. CBA Exam Review*
    Room 264

  • Noon – 5:00pm:

    Zen Den courtesy of Handle, Inc.
    Open to Everyone!
    Room 200

  • 1:00pm – 3:00pm:

    COO & Staff WebCMS Users Meeting
    Closed Meeting

    Room 263
  • 1:00pm – 4:00pm:

    CBA and CBF Designation Exams
    (Education Department preapproval required)

    Room 264
  • 1:00pm – 5:00pm:

    CCE Designation Exams
    (Education Department preapproval required)

    Room 264
  • 1:30pm – 2:30pm:

    38006. An Introduction to the NACM Certification Program

    Room 230/231
  • 3:00pm – 3:45pm:

    38007. First-time Attendee Welcome Gathering

    Room 230/231
  • 4:00pm – 6:00pm:

    Expo Marketplace Grand Opening & Reception

    • Headshot Station – Exhibit Hall Entrance


    Exhibit Hall 1

Monday, June 8

  • 7:00am – 8:45am:

    NACM Connect Member Breakfast
    (By invitation only)

    Room 240
  • 7:30am – 8:45am:

    NACM South Atlantic Member Breakfast
    (By invitation only)

    Room 242
  • 7:30am – 8:45am:

    NACM North Central Breakfast Reception
    (By invitation only)

    Room 232
  • 7:30am – 8:45am:

    NACM Southwest/South Central/Southern Valley Member Breakfast
    (By invitation only)

    Room 230/231
  • 7:30am – 5:00pm:
    Congress Central
    Room 106/103
  • 8:00am – 9:00am:

    Coffee and Conversation

    America’s Ballroom Prefunction
  • 8:00am – 5:00pm:

    Zen Den courtesy of Handle, Inc.
    Open to Everyone!

    Room 200
  • 9:00am – 11:00am:

    Monday Main Stage
    Featured keynote speaker: Alan Stein, Jr.

    America’s Ballroom
  • 11:00am – 2:00pm:

    Expo Marketplace Open

    • Puppy Playdate courtesy of NetNow
       11:00am – 2:00pm

    • Solutions Hub
       11:30am – 1:50pm

    • Buffet Lunch
       Noon – 1:15pm

    • Headshot Station
    By appointment only


    Exhibit Hall 1
  • 2:00pm – 3:15pm:

    Concurrent Educational Sessions
    Choose one to attend.

    • 38010. Cultivating a Growth Mindset: A Journey from Potential to Excellence
    Room 275

    • 38011. Behind Enemy Lines – A Candid Conversation with Sales
    Room 127

    • 38012. Demystifying Letters of Credit: What Every Credit Professional Should Know
    Room 124

    • 38013. Elevate Your Hiring Strategy with Perfected Interviews
    Room 130

    • 38014. Legal Essentials for B2B Credit Managers
    Room 131

    • 38015. An Economic Update: A Look at the Coming Year
    Room 274

    • 38016. Emotional Intelligence in Credit – The Secret to Getting Paid and Keeping Clients
    Room 132

    • 38017. Transitioning Ourselves into Order to Cash Professionals
    Room 276

  • 3:15pm – 3:45pm:

    Networking and Refreshment Zone
    Soda break courtesy of Handle, Inc.

    Second Floor Atrium (near Room 260)
  • 3:45pm – 5:00pm:

    Concurrent Educational Sessions
    Choose one to attend.

    • 38021. Walking a Mile in a Contractor’s Shoes
    Room 127

    • 38022. Gameplan to Mitigate Risk: Protecting Your Interests When Selling into Mexico
    Room 124

    • 38023. Employee Appraisals – Ditch the Dread, Fuel Futures Instead
    Room 130

    • 38024. Navigating Antitrust in the Age of AI, Virtual or Hybrid Meetings and Regulatory Shifts: Stay Compliant in a Rapidly Evolving Antitrust Landscape
    Room 131

    • 38025. Credit 2.0: Igniting Change and Inspiring the Next Gen
    Room 276

    • 38026. National Trade Credit Report (NTCR) Update
    Room 274

    • 38027. Conquering Imposter Syndrome Through Confidence
    Room 132

  • 5:00pm – 6:30pm:

    Beer & Browse Reception and Silent Auction in the Expo Marketplace

    • Headshot Station
    By appointment only


    Exhibit Hall 1

Tuesday, June 9

  • 7:30am – 5:00pm:
    Congress Central
    Room 106/103
  • 8:00am – 5:00pm:

    Zen Den courtesy of Handle, Inc.
    Open to Everyone!

    Room 200
  • 8:15am – 9:00am:

    Networking and Refreshment Zone
    Coffee break courtesy of Handle, Inc.

    Second Floor Atrium (near Room 260)
  • 9:00am – 10:30am:

    Concurrent Educational Sessions
    Choose one to attend.

    • 38030. Unstoppable Together: High-Performance Credit Teams in Action
    Room 275

    • 38031. Building and Construction Roundtable
    Room 127

    • 38032. Open Forum: Global Credit Challenges
    Room 124

    • 38033. Next Level Communication Skills
    Room 130

    • 38034. IDENTITY CRISIS: Risks and Best Practices When Doing Business with Newly Acquired Entities and Conglomerates
    Room 131

    • 38036. Maximizing the Business Value of Credit and Collections
    Room 276

    • 38037. Building on the Conversation: The Next Chapter for Emerging Credit Leaders
    Room 274

  • 10:30am – 1:30pm:

    Expo Marketplace Open

    • Solutions Hub
       11:00am – 1:20pm

    • Buffet Lunch
       Noon – 1:15pm

    • Headshot Station
    By appointment only


    Exhibit Hall 1
  • 10:45am – 1:45pm:

    CFDD Board of Directors Meeting

    Room 267
  • 11:45am – 1:45pm:

    NTCR Focus Group & Luncheon

    Room 263
  • 2:00pm – 3:15pm:

    Concurrent Educational Sessions
    Choose one to attend.

    • 38040. Lead from Your Position
    Room 275

    • 38041. Is Your Credit Application Designed for Construction Credit?
    Room 127

    • 38042. Understanding AR and Supply Chain Financing
    Room 124

    • 38043. Excel Boost – Tools that Transform
    Room 130

    • 38044. Protecting Your Company When Customers Face Bankruptcy
    Room 131

    • 38045. An Economic Update: A Look at the Coming Year
    Room 274

    • 38046. Making Sense of Financial Statements
    Room 276

    • 38047. Building a Shared Service Credit & Collections Team: A Credit Manager’s Journey
    Room 132

  • 3:15pm – 3:45pm:

    Networking and Refreshment Zone
    Soda break courtesy of Handle, Inc.

    Second Floor Atrium (near Room 260)
  • 3:45pm – 5:00pm:

    Concurrent Educational Sessions
    Choose one to attend.

    • 38050. Distress Signals — Insights and Key Lessons from Working at a Company Going through

    • Bankruptcy
    Room 275

    • 38051. Key Elements to Consider Before Filing a Mechanic’s Lien
    Room 127

    • 38052. Navigating the Next Global Shift
    Room 124

    • 38053. The Intentional Leader
    Room 274

    • 38054. Unsecured Creditors’ Committees in Chapter 11 Bankruptcy: Why Should You Be on Them?
    Room 131

    • 38055. Signal and Noise: Using Data to Make the Best Credit Decisions
    Room 132

    • 38056. Recognition and Retention of Top Talent
    Room 276

    • 38057. Excel Boost – Tools that Transform
    Room 130

Wednesday, June 10

  • 7:30am – 4:00pm:
    Congress Central
    Room 106/103
  • 7:45am – 8:30am:

    Networking and Refreshment Zone
    Coffee break courtesy of Handle, Inc.

    Second Floor Atrium (near Room 260)
  • 8:00am – Noon:

    NACM Affiliate Managers’ (COO) Meeting
    Room 267


    NACM Affiliate Staff Gathering
    Room 266

  • 8:00am – 4:30pm:

    Zen Den courtesy of Handle, Inc.
    Open to Everyone!

    Room 200
  • 8:30am – 10am:

    Concurrent Educational Sessions
    Choose one to attend.

    • 38060. Best Credit Practices Exchange
    Room 275

    • 38061. New Home Developments: What Do I Need to Know?
    Room 127

    • 38062. Global Credit in Practice: Lessons from the Field
    Room 124

    • 38063. Office Suite Success – Using Word, Excel & PPT
    Room 130

    • 38064. Fraud Unmasked – Detecting the Signs – Preventing the Crime
    Room 274

    • 38065. Know Your Audience! Negotiation Lessons from the Stage to the Credit Department
    Room 131

    • 38066. The Ag Economy Today: Key Indicators and Insights
    Room 276

    • 38067. Introduction to Power BI
    Room 132

  • 10:30am – Noon:

    Concurrent Educational Sessions
    Choose one to attend.

    • 38070. Tactics, Routines and Habits of World-Class Performers
    Room 275

    • 38071. Construction Multi Use Projects: What are They and What Do I Need to Know?
    Room 127

    • 38072. Doing Business in China
    Room 124

    • 38073. Creating a Successful Internship Program: Value, Design, Recruitment and Brand Growth
    Room 276

    • 38074. Private Equity Overview: Legal Challenges and Credit Risk
    Room 131

    • 38075. Credit through the Decades: Navigating Change with Experience
    Room 130

    • 38076. Trade Creditors in Court: Legal Battles and Insolvency Lessons from the Front Lines
    Room 274

    • 38077. Introduction to Power BI
    Room 132

  • 10:30am – 2:30pm:

    Food Truck Wednesday Joins St. Louis’ Lunchtime Live
    There is not a conference sponsored event. Lunch is at the expense of the attendee. Food trucks are available as a fun, convenient alternative.

    Old Post Office Plaza • 800 Locust St. • Downtown St. Louis
  • Noon – 2:00pm:

    CFDD Annual Awards/Installation Luncheon *

    Room 230/231
  • 2:00pm – 3:00pm:

    Concurrent Educational Sessions
    Choose one to attend.

    • 38080. Pom-Poms & Purpose: Self-Motivation for Credit Professionals
    Room 275

    • 38081. Warning Signs Your Contractor Customer May Be Growing Too Fast
    Room 127

    • 38082. An Overview of the Impact of Tariffs on the Global Economy
    Room 124

    • 38083. Department Transformation: Adopting a Customer Success Mindset
    Room 276

    • 38084. Using AI to Navigate a Bankruptcy Case
    Room 131

    • 38085. Put the Success in Succession
    Room 130

    • 38086. The Future of Order-to-Cash: Scalable AI Agents for Supplier Portals
    Room 274

    • 38087. Data Storytelling with Power BI
    Room 132

  • 3:00pm – 3:30pm:

    Networking and Refreshment Zone
    Soda break courtesy of Handle, Inc.

    Second Floor Atrium (near Room 260)
  • 3:30pm – 4:30pm:

    Concurrent Educational Sessions
    Choose one to attend.

    • 38090. Crucial Accountability: Addressing Broken Commitments Without Breaking Relationships
    Room 275

    • 38091. My Subcontractor Customers Just Shut Their Doors: What Do I Do?
    Room 127

    • 38092. Tariffs as a Driver of Financial Distress and Value
    Room 124

    • 38093. Transform from Within
    Room 276

    • 38094. One Note Essentials, Organize your Brain, Your Way
    Room 130

    • 38095. Hidden Compliance Risks: Sales Tax, Exemption Certificates & Unclaimed Property—What Credit Professionals Need to Know
    Room 274

    • 38096. Don’t Automate the Relationship: The Human Edge/Personal Touch for Smarter Collections
    Room 131

    • 38097. Power BI for Excel Users
    Room 132

  • 6:00pm – 10:00pm:

    A Nautical Night: Navy & WhiteClosing Night Event
    Ticket required for entry; must be 16+ to attend
    DJ sponsored by United TranzActions

    America’s Ballroom

The star symbol (*) denotes an event that requires an additional fee.