CREDIT CONGRESS
DELEGATES SCHEDULE
Credit Congress Schedule of Events
All meetings, events and the Expo are taking place in the America’s Center Convention Complex unless otherwise noted. Please remember that you must wear your name badge to all conference activities.
Any session or event with this symbol (*) requires pre-registration and/or an additional fee.
Saturday, June 6
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8:00am – 8:45am:NACM Board of Directors BreakfastRoom 266
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8:00am – 5:00pm:Congress CentralRoom 106/103
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8:45am – 4:00pm:
NACM Board of Directors Meeting
Room 267 -
Noon – 1:00pm:NACM Board of Directors LuncheonRoom 266
Sunday, June 7
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7:30am – 4:00pm:Congress CentralRoom 106/103
-
7:30am – 12:45pm:
38003. CCE Exam Review*
Room 266 -
8:00am – 11:00am:
38004. CBF Exam Review*
Room 265
38005. CBA Exam Review*
Room 264 -
Noon – 5:00pm:
Zen Den courtesy of Handle, Inc.
Open to Everyone!
Room 200 -
1:00pm – 3:00pm:
COO & Staff WebCMS Users Meeting
Closed MeetingRoom 263 -
1:00pm – 4:00pm:
CBA and CBF Designation Exams
(Education Department preapproval required)Room 264 -
1:00pm – 5:00pm:
CCE Designation Exams
(Education Department preapproval required)Room 264 -
1:30pm – 2:30pm:
38006. An Introduction to the NACM Certification Program
Room 230/231 -
3:00pm – 3:45pm:
38007. First-time Attendee Welcome Gathering
Room 230/231 -
4:00pm – 6:00pm:
Expo Marketplace Grand Opening & Reception
• Headshot Station – Exhibit Hall Entrance
Exhibit Hall 1
Monday, June 8
-
7:00am – 8:45am:
NACM Connect Member Breakfast
(By invitation only)Room 240 -
7:30am – 8:45am:
NACM South Atlantic Member Breakfast
(By invitation only)Room 242 -
7:30am – 8:45am:
NACM North Central Breakfast Reception
(By invitation only)Room 232 -
7:30am – 8:45am:
NACM Southwest/South Central/Southern Valley Member Breakfast
(By invitation only)Room 230/231 -
7:30am – 5:00pm:Congress CentralRoom 106/103
-
8:00am – 9:00am:
Coffee and Conversation
America’s Ballroom Prefunction -
8:00am – 5:00pm:
Zen Den courtesy of Handle, Inc.
Open to Everyone!Room 200 -
9:00am – 11:00am:
Monday Main Stage
Featured keynote speaker: Alan Stein, Jr.America’s Ballroom -
11:00am – 2:00pm:
Expo Marketplace Open
• Puppy Playdate courtesy of NetNow
11:00am – 2:00pm• Solutions Hub
11:30am – 1:50pm• Buffet Lunch
Noon – 1:15pm• Headshot Station
By appointment only
Exhibit Hall 1 -
2:00pm – 3:15pm:
Concurrent Educational Sessions
Choose one to attend.• 38010. Cultivating a Growth Mindset: A Journey from Potential to Excellence
Room 275• 38011. Behind Enemy Lines – A Candid Conversation with Sales
Room 127• 38012. Demystifying Letters of Credit: What Every Credit Professional Should Know
Room 124• 38013. Elevate Your Hiring Strategy with Perfected Interviews
Room 130• 38014. Legal Essentials for B2B Credit Managers
Room 131• 38015. An Economic Update: A Look at the Coming Year
Room 274• 38016. Emotional Intelligence in Credit – The Secret to Getting Paid and Keeping Clients
Room 132• 38017. Transitioning Ourselves into Order to Cash Professionals
Room 276 -
3:15pm – 3:45pm:
Networking and Refreshment Zone
Soda break courtesy of Handle, Inc.Second Floor Atrium (near Room 260) -
3:45pm – 5:00pm:
Concurrent Educational Sessions
Choose one to attend.• 38021. Walking a Mile in a Contractor’s Shoes
Room 127• 38022. Gameplan to Mitigate Risk: Protecting Your Interests When Selling into Mexico
Room 124• 38023. Employee Appraisals – Ditch the Dread, Fuel Futures Instead
Room 130• 38024. Navigating Antitrust in the Age of AI, Virtual or Hybrid Meetings and Regulatory Shifts: Stay Compliant in a Rapidly Evolving Antitrust Landscape
Room 131• 38025. Credit 2.0: Igniting Change and Inspiring the Next Gen
Room 276• 38026. National Trade Credit Report (NTCR) Update
Room 274• 38027. Conquering Imposter Syndrome Through Confidence
Room 132 -
5:00pm – 6:30pm:
Beer & Browse Reception and Silent Auction in the Expo Marketplace
• Headshot Station
By appointment onlyExhibit Hall 1
Tuesday, June 9
-
7:30am – 5:00pm:Congress CentralRoom 106/103
-
8:00am – 5:00pm:
Zen Den courtesy of Handle, Inc.
Open to Everyone!Room 200 -
8:15am – 9:00am:
Networking and Refreshment Zone
Coffee break courtesy of Handle, Inc.Second Floor Atrium (near Room 260) -
9:00am – 10:30am:
Concurrent Educational Sessions
Choose one to attend.• 38030. Unstoppable Together: High-Performance Credit Teams in Action
Room 275• 38031. Building and Construction Roundtable
Room 127• 38032. Open Forum: Global Credit Challenges
Room 124• 38033. Next Level Communication Skills
Room 130• 38034. IDENTITY CRISIS: Risks and Best Practices When Doing Business with Newly Acquired Entities and Conglomerates
Room 131• 38036. Maximizing the Business Value of Credit and Collections
Room 276• 38037. Building on the Conversation: The Next Chapter for Emerging Credit Leaders
Room 274 -
10:30am – 1:30pm:
Expo Marketplace Open
• Solutions Hub
11:00am – 1:20pm• Buffet Lunch
Noon – 1:15pm• Headshot Station
By appointment onlyExhibit Hall 1 -
10:45am – 1:45pm:
CFDD Board of Directors Meeting
Room 267 -
11:45am – 1:45pm:
NTCR Focus Group & Luncheon
Room 263 -
2:00pm – 3:15pm:
Concurrent Educational Sessions
Choose one to attend.• 38040. Lead from Your Position
Room 275• 38041. Is Your Credit Application Designed for Construction Credit?
Room 127• 38042. Understanding AR and Supply Chain Financing
Room 124• 38043. Excel Boost – Tools that Transform
Room 130• 38044. Protecting Your Company When Customers Face Bankruptcy
Room 131• 38045. An Economic Update: A Look at the Coming Year
Room 274• 38046. Making Sense of Financial Statements
Room 276• 38047. Building a Shared Service Credit & Collections Team: A Credit Manager’s Journey
Room 132 -
3:15pm – 3:45pm:
Networking and Refreshment Zone
Soda break courtesy of Handle, Inc.Second Floor Atrium (near Room 260) -
3:45pm – 5:00pm:
Concurrent Educational Sessions
Choose one to attend.• 38050. Distress Signals — Insights and Key Lessons from Working at a Company Going through
• Bankruptcy
Room 275• 38051. Key Elements to Consider Before Filing a Mechanic’s Lien
Room 127• 38052. Navigating the Next Global Shift
Room 124• 38053. The Intentional Leader
Room 274• 38054. Unsecured Creditors’ Committees in Chapter 11 Bankruptcy: Why Should You Be on Them?
Room 131• 38055. Signal and Noise: Using Data to Make the Best Credit Decisions
Room 132• 38056. Recognition and Retention of Top Talent
Room 276• 38057. Excel Boost – Tools that Transform
Room 130
Wednesday, June 10
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7:30am – 4:00pm:Congress CentralRoom 106/103
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7:45am – 8:30am:
Networking and Refreshment Zone
Coffee break courtesy of Handle, Inc.Second Floor Atrium (near Room 260) -
8:00am – Noon:
NACM Affiliate Managers’ (COO) Meeting
Room 267
NACM Affiliate Staff Gathering
Room 266 -
8:00am – 4:30pm:
Zen Den courtesy of Handle, Inc.
Open to Everyone!Room 200 -
8:30am – 10am:
Concurrent Educational Sessions
Choose one to attend.• 38060. Best Credit Practices Exchange
Room 275• 38061. New Home Developments: What Do I Need to Know?
Room 127• 38062. Global Credit in Practice: Lessons from the Field
Room 124• 38063. Office Suite Success – Using Word, Excel & PPT
Room 130• 38064. Fraud Unmasked – Detecting the Signs – Preventing the Crime
Room 274• 38065. Know Your Audience! Negotiation Lessons from the Stage to the Credit Department
Room 131• 38066. The Ag Economy Today: Key Indicators and Insights
Room 276• 38067. Introduction to Power BI
Room 132 -
10:30am – Noon:
Concurrent Educational Sessions
Choose one to attend.• 38070. Tactics, Routines and Habits of World-Class Performers
Room 275• 38071. Construction Multi Use Projects: What are They and What Do I Need to Know?
Room 127• 38072. Doing Business in China
Room 124• 38073. Creating a Successful Internship Program: Value, Design, Recruitment and Brand Growth
Room 276• 38074. Private Equity Overview: Legal Challenges and Credit Risk
Room 131• 38075. Credit through the Decades: Navigating Change with Experience
Room 130• 38076. Trade Creditors in Court: Legal Battles and Insolvency Lessons from the Front Lines
Room 274• 38077. Introduction to Power BI
Room 132 -
10:30am – 2:30pm:
Food Truck Wednesday Joins St. Louis’ Lunchtime Live
There is not a conference sponsored event. Lunch is at the expense of the attendee. Food trucks are available as a fun, convenient alternative.Old Post Office Plaza • 800 Locust St. • Downtown St. Louis -
Noon – 2:00pm:
CFDD Annual Awards/Installation Luncheon *
Room 230/231 -
2:00pm – 3:00pm:
Concurrent Educational Sessions
Choose one to attend.• 38080. Pom-Poms & Purpose: Self-Motivation for Credit Professionals
Room 275• 38081. Warning Signs Your Contractor Customer May Be Growing Too Fast
Room 127• 38082. An Overview of the Impact of Tariffs on the Global Economy
Room 124• 38083. Department Transformation: Adopting a Customer Success Mindset
Room 276• 38084. Using AI to Navigate a Bankruptcy Case
Room 131• 38085. Put the Success in Succession
Room 130• 38086. The Future of Order-to-Cash: Scalable AI Agents for Supplier Portals
Room 274• 38087. Data Storytelling with Power BI
Room 132 -
3:00pm – 3:30pm:
Networking and Refreshment Zone
Soda break courtesy of Handle, Inc.Second Floor Atrium (near Room 260) -
3:30pm – 4:30pm:
Concurrent Educational Sessions
Choose one to attend.• 38090. Crucial Accountability: Addressing Broken Commitments Without Breaking Relationships
Room 275• 38091. My Subcontractor Customers Just Shut Their Doors: What Do I Do?
Room 127• 38092. Tariffs as a Driver of Financial Distress and Value
Room 124• 38093. Transform from Within
Room 276• 38094. One Note Essentials, Organize your Brain, Your Way
Room 130• 38095. Hidden Compliance Risks: Sales Tax, Exemption Certificates & Unclaimed Property—What Credit Professionals Need to Know
Room 274• 38096. Don’t Automate the Relationship: The Human Edge/Personal Touch for Smarter Collections
Room 131• 38097. Power BI for Excel Users
Room 132 -
6:00pm – 10:00pm:
A Nautical Night: Navy & WhiteClosing Night Event
Ticket required for entry; must be 16+ to attend
DJ sponsored by United TranzActionsAmerica’s Ballroom
The star symbol (*) denotes an event that requires an additional fee.