Schedule of Events

* Listings with this symbol denote sessions or optional events that require an additional fee and preregistration. Please refer to the Credit Congress Registration page for costs.

Saturday, June 10

  • 8:00am - 5:00pm:

    Registration

  • 8:30am - 5:00pm:
    32001. Business Credit Principles Certificate Course *
    32002. Financial Statement Analysis 2 Certificate Course *
  • 8:45am - 4:00pm:

    NACM Board of Directors Meeting

Sunday, June 11

  • 7:30am - 4:00pm:

    Registration

  • 7:30am - 12:45pm:
    32003. CCE Exam Review *
  • 8:00am - 11:00am:
    32004. CBF Exam Review *
    32005. CBA Exam Review *
  • 8:30am - 4:00pm:
    32001. Business Credit Principles Certificate Course *
    32002. Financial Statement Analysis 2 Certificate Course *
  • 1:00 - 4:00pm:
    CBA & CBF Designation Exams (preapproval required)
  • 1:00 - 5:00pm:
    CCE Designation Exam (preapproval required)
  • 1:30 - 3:00pm:
    32006. An Introduction to the NACM Certification Program
  • 3:00 - 3:45pm:
    32007. First-time Attendee Welcome Gathering
  • 4:00 - 6:00pm:

    Expo Grand Opening & Reception

Monday, June 12

  • 7:30am - 5:00pm:

    Registration

  • 9:00 - 11:00am:
    Opening General Session & Business Meeting
  • 11:00am - 2:00pm:

    Expo Hall Open

  • 11:30am - 1:50pm:

    Solutions Hub, in the Expo Hall – Premiering 2023!

  • Noon - 1:15pm:

    Luncheon in the Expo Hall

  • 1:00 - 5:00pm:
    32001. Business Credit Principles Certificate Course *
    32002. Financial Statement Analysis 2 Certificate Course
  • 2:00-3:15pm :

    Concurrent Educational Sessions

    32010. Moving Beyond Operational Leadership to Strategic Leadership (Part 1 of 2) *
    32011. Unveiling the Hidden Costs of Customer Pushback Terms and Web Billing Portal and How to Win Back Your Company’s Payment Terms
    32012. Managing Construction Supply Chain Issues
    32013. Global Credit Leaders Executive Exchange
    32014. An Economic Update: What’s Next?  
    32015. Know When to Hold ‘em, Know When to Fold ‘em: Lessons Learned Over 20 Years as a Collections Attorney
    32016. Business to Business Electronic Payment Optimization
    32017. What Mentors and Mentees Really Want - A Rewarding Relationship

  • 3:45-5:00pm:

    Concurrent Educational Sessions

    32020. Moving Beyond Operational to Strategic Leader (Part 2 of 2) *
    32021. The Time is NOW to Review and Update Your Credit Policy
    32022. Building and Construction Executive Exchange
    32023. A Look at Current Global Hotspots: Where Are They and What’s Next?
    32024. Collection Processes and Lawsuits, Electronic Transactions: What Everyone Creditor Should Know
    32025. National Trade Credit Report (NTCR) Featured Reports & Website Updates
    32026. Credit Management in the Metaverse!?!
    32027. Information Literacy - How It Affects You

     

  • 5:00 - 6:30pm:

    Beer & Browse Reception & Silent Auction

Tuesday, June 13

  • 7:30am - 5:00pm:

    Registration

  • 8:30am - 5:00pm:
    32001. Business Credit Principles Certificate Course *
    32002. Financial Statement Analysis 2 Certificate Course *
  • 9:00 - 10:30am:

    Concurrent Educational Sessions

    32030. Creating a Culture of Trust through Effective Listening: Understanding Others Before Being Understood *
    32031. Leadership Speed Learning
    32032. Win/Win Documentation Strategies to Compel Payment
    32033. Effectively Onboarding International Customers
    32034. Credit Management in Uncertain Times
    32035. Cross-Border Payments
    32036. The Road Ahead: The Changing Landscape of Chapter 11
    32037. Navigating the Hybrid Paradox - Creating a Positive Culture for Both Remote and In-person Work

  • 10:30am - 1:30pm:

    Expo Hall Open

  • 10:45am - 1:45pm:

    CFDD Board of Directors Meeting

  • 11:00am - 1:20pm:

    Solutions Hub, in the Expo Hall – Premiering 2023!

  • Noon - 1:15pm:

    Luncheon in the Expo Hall

  • 2:00 - 3:15pm:

    Concurrent Educational Sessions

    32040. Creating High Performing Teams and Team Development *
    32041. Lifeline for Implementing New ERP/Software Program
    32042. Lien Waivers: The Good, the Bad and the Ugly
    32043. Strategies and Tactics for Effective Debt Collection in Mexico Part 1 of 2
    32044. Receiverships: The Ultimate Collection Tool
    32045. Credit Professionals are the Unsung Super Heroes: “Do we Really Understand the Value of What We Do?”
    32046. Dashboards, Duct Tape, Data and Beyond
    32047. Building a Culture of Trust

  • 3:45-5:00pm :

    Concurrent Educational Sessions

    32050. Coaching and Mentoring (Even Experienced Staff) *
    32051. Take Your Game to the Next Level: Using Emotional Intelligence to Advance Your Career
    32052. Are Your Credit Application’s T&Cs Working Against You?
    32053. Strategies and Tactics for Effective Debt Collection in Mexico Part 2 of 2
    32054. How Better Working Capital Management Increases Shareholder Value
    32055. Trying to Get to Yes: Making the Call When You’re on the Fence
    32056. Dashboards, Duct Tape, Data and Beyond
    32057. Escheatment Boot Camp

Wednesday, June 14

  • 7:30am - 4:00pm:

    Registration

  • 8:30am - 10am:

    Concurrent Educational Sessions

    32060. Persuasion and Influencing Skills *
    32061. Fifteen Ways to Minimize Delinquency and Maximize Customer Service Before the First Collection Call
    32062. Pricing Strategies During Inflationary Times and Beyond
    32063. How Foreign Exchange Risk and Currency Controls Impact Customer Payments
    32064. Save Time with Microsoft OneNote
    32065. Tales from the Trenches: Lessons from Experienced Attorneys and Credit Professionals That Can Help You Maximize Recoveries and Avoid Risky Situations
    32066. Post Pandemic Recession: Positioning for 2023 Economic Conditions Facing Consumers and Their Businesses
    32067. Focus Toolkit: Tools to Improve Your Focus and Concentration

  • 8:30am - 5:00pm:
    32001. Business Credit Principles Certificate Course *
    32002. Financial Statement Analysis 2 Certificate Course *
  • 10:30am-Noon:

    Concurrent Educational Sessions

    32070. Developing Creativity and Innovation *
    32071. Building Relationships With Customers
    32072. Understanding Public-Private-Partnerships
    32073. Hiring and Managing Your International Credit Team
    32074. Trade Creditors: Protecting Your Contractual Right to Payment in Bankruptcy
    32075. Five Steps Credit Managers Can Take to Increase Recovery of Receivables
    32076. The Evolving Threat of B2B Fraud
    32077. Creating Efficiency through Excel Lookup Functions

  • 12:00-2:00pm:

    CFDD Luncheon*

  • 2:00 - 3:00pm:

    Concurrent Educational Sessions

    32080. Mastering Politics, Influence and Alliances *
    32081. Best Practices Roundtable
    32082. When and If to Help a Distressed Contractor
    32083. How to Make a Managed Global Risk Decision
    32084. SAP Ariba – Why Asking the Wrong Questions Could be Hurting Your Working Capital
    32085. Credit Application Must Haves
    32086. The Unfortunate Reality: Training for Active Shooters in the Workplace
    32087. The Necessity of Networking

  • 3:30-4:30pm :

    Concurrent Educational Sessions

    32090. Strategic Leadership Exchange *
    32091. Mindfulness for Improved Performance
    32092. A Powerful Risk Mitigation Tool: Consensual Security Interests
    32093. How Does Culture Impact Your Global Collections?
    32094. Advantages and Dangers of Joining a Bankruptcy Creditors Committee
    32095. We’re All in this Together
    32096. The Unfortunate Reality: Training for Active Shooters in the Workplace

  • 6:00 - 10:00pm:
    Closing Night Event: Texas Two-step Party
Must be a registered delegate of the 2023 Credit Congress to attend/participate in any conference event, optional activity, networking function or session.

Dates and times are subject to change. Please check back for updates.
Any Questions? Contact us!

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Hotel & Booking

NACM National

Contact

NACM’s 127th Credit Congress & Exposition
Gaylord Texan Resort & Convention Center
1501 Gaylord Trail, Grapevine, TX 76051

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