Credit professionals make dozens if not hundreds of decisions each day—decisions that play a massive role in the success or downfall of their company. But in order to get recognition from the C-Suite, creditors must adopt a strategic mindset and start making decisions that shape the company’s vision.
Managers can no longer act as a leader in name only. Ensure your spot on the A-Team by separating yourself from the rest as a strategic leader who successfully guides your company through today’s ever-changing economic climate. The primary difference between an operational leader and a strategic leader is the ability to lead for the future, acting as the motivating force for innovation and helping the company reach its long-term goals.
Gain a competitive edge, learn to better direct your team, add value to your organization and develop a deeper understanding of your customer’s need by participating in this newly developed track of sessions.
We’ll bring everything we’ve learned together about strategic leadership to ensure you are leaving our Strategic Leadership Track and NACM’s Credit Congress with a solid action plan, which you will put into action before you leave and really get rolling once you return to work! Your colleagues and manager will be looking at you as if to say, “What happened to you?” and you can tell them, “I got a healthy dose of Strategic Leadership at the NACM Credit Congress and Expo!”
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance. His book, "90 Days to a High-Performance Team," has helped thousands of executives, managers and team leaders improve performance.
He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues.
He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.
Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation. Chris holds degrees in management studies and organizational behavior from Boston University.
Meetings Team Member
Gaylord Texan Resort