FAQs

1. What is the demographic of conference attendees?

Our delegates consist of commercial credit professionals, from executives to credit and collection representatives, representing a wide range of companies from all around the United States and abroad. Their companies vary from small family owned businesses to Fortune 500s in an array of industries, from construction and food to agri-business and wholesale distribution.

2. What does a booth registration include?

  • Four exhibitor registrations for every 10' x 10' booth
  • 8' high curtain background and 33" high curtain sidewalls (the Rio Pavilion is carpeted)
  • 44" long by 7" high identification sign
  • One comprehensive Exhibitor Service Kit provided to the Exhibitor Contact
  • Listing in the Credit Congress Program and on the NACM website (except collection agencies)
  • Security service when the Hall is closed
  • Two buffet lunches in the Expo Hall
  • Admittance into the Educational Sessions
  • Entry to the Grand Opening and Beer & Browse Receptions in the Expo Hall

3. I work for a collection agency. Can my company exhibit at the conference?

NACM may allow a limited number of qualified collection agencies to participate. In order to qualify, the agency must be a member in good standing of the Commercial Collection Agency Association (CCAA), holding a certificate of compliance from the Commercial Law League of America (CLLA). NACM may accept a limited number of collection agencies respective to the total number of exhibiting companies. Eligibility Requirements

Companies that do not currently hold the certificate may contact Emil Hartlieb, Executive Director, CCAA at 973-239-0721 for information.

4. Can I get a mailing list of conference attendees?

NACM-National does not release mailing or contact lists of its members and conference attendees. A lead retrieval service is available during the conference to assist exhibitors in collecting marketing data from attendees. A roster of attendees is distributed to all delegates at the conference. The roster includes delegates' name, company, city and state.

5. Can I get a roster before the conference?

A roster of attendees is distributed to all delegates at the conference. The roster includes delegates' name, company, city and state. No part of the roster is released prior to the conference.

6. Can I be a sponsor if I am not a registered exhibitor?

In order to be a sponsor at the conference, a company must be an exhibitor. Detailed information on sponsorship opportunities is available online in the Exhibitor Service Kit.

Due to contractual restrictions, NACM cannot accept sponsorships from collection agencies.

7. My company's exhibitor application was just accepted. When will we get our service kit?

An Exhibitor Service Kit for the Credit Congress is shipped to each exhibitor's primary contact in March 2010. Additional service kits may be purchased should your company need multiple copies.

8. How can I market to delegates prior to the conference?

The Cooperative Mail Program enables exhibitors to contact all registered delegates by mail before the show. Exhibitors prepare a ready-to-mail marketing piece. NACM will facilitate its distribution through a bonded mail house, via first-class US mail. A fee is charged to cover the service and the cost of postage.

9. How do I register exhibitor booth personnel?

You may register your booth personnel online or complete the form included in your Exhibitor Service Kit.

10. To set the booth up in time, I will need more than our allotted four (per 10'x10' booth) registered personnel to help me. Is this allowed?

Should your company require assistance in the set-up or tear down process, your company may request temporary badges for this staff. The badges are valid only during the set-up or tear down hours. Personnel with these badges may not enter the Expo Hall at any other time or be used for any other official conference functions.

11. How do I order items, like electricity or internet connections, for our booth?

You may contact the expo contractor GES Exposition Services directly at 800-475-2098 or www.ges.com/contact. An order form is included in the Exhibitor Service Kit.

Didn't find the answer to your question? Contact Ms. Darnell Foster in the NACM-National Meetings Department for assistance at 410-740-5560.